Get started with CEO Mobile biometrics

How to use CEO Mobile® biometrics

Hi, I'm Secil Watson

I'm the head of Wells Fargo's Wholesale Internet Solutions group.

Wells Fargo is excited to introduce our CEO Mobile biometrics Eyeprint feature, an easy and secure way to sign on to the CEO Mobile service.

To get started, you'll need to download and launch the latest version of the CEO Mobile iPhone app.

If you are signing on to the CEO Mobile app for the first time, you will need to verify your identity by entering your Company ID, User ID, and Password before setting up Eyeprint, then tap Continue.

Next, you'll need to enter your Passcode, which is your PIN plus your RSA SecurID token code, then tap Continue.

To set up Eyeprint, you'll start like you're taking a selfie. Hold your phone close to your eyes and position them inside the frame until the frame turns green.

Then you'll follow the green circle with your eyes.

When you're finished, you'll see a confirmation message that the setup is complete, and you'll automatically be directed to the CEO Mobile home screen.

Once enrolled, it takes only seconds to sign on to CEO Mobile simply using your eyes.

Let me show you how it works.
[Demonstrates signing on using Eyeprint]

It's fast, simple, and secure.

After you've signed on, you can transfer funds, deposit checks, and perform various other tasks on CEO Mobile. You won't need to use your Company ID, User ID, or password.

Also, you won't need your token when performing certain functions, such as approving wires.

Your eyeprint is unique — not even twins have the same eyeprint. And because biometric authentication solutions like Eyeprint use unique physical characteristics to identify you, they are difficult to spoof.

We're excited about Eyeprint and we're excited about our future plans to eliminate passwords and make signing on easier and more convenient for you.


Step 1

Download the latest version of the CEO Mobile app.

Step 2

Set up Eyeprint.

Step 3

Start using Eyeprint to access your CEO Mobile services.



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